Embracing Chaos Through Massive Transformation

When RR Donnelley made the decision to split into three separately traded companies, working with a partner to manage the IT aspects of the spin-off was a top priority. The teams were given less than a year to complete a complex migration – all while keeping business operations running 100%. Ken O’Brien, CIO of RR Donnelley and Brian Klingbeil, COO of Ensono share what it’s like to embrace the chaos that comes with a massive transformation and share key insights and the partnership that made it a success.