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Ensono Site Reliability as a Service (SREaaS)

Elevate your cloud-native applications to new heights of reliability and efficiency—without the need for in-house expertise.

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In today’s digital-first world, ensuring the availability and performance of your business-critical applications is essential for maintaining customer satisfaction and staying ahead of the competition. The stakes are high, as application downtime not only leads to lost revenue but also impacts productivity, recovery expenses, liability concerns, and your company’s reputation.

Did you know that 41% of organizations experience unplanned downtime each month, according to Forrester1? And research from Solar Winds2 shows that such downtime can cost businesses millions of dollars per hour. As more applications are developed as cloud-native, businesses face increasing challenges in quickly identifying and resolving potential issues before they impact operations. This is where Site Reliability Engineering as a Service (SREaaS) becomes crucial.

Save Time, Innovate Faster, and Simplify Complexity

Ensono’s SRE as a Service addresses the complexities introduced by modern cloud-native applications. Our 24×7 SRE services provide expert management, maintenance, support, and risk mitigation, allowing your development teams to focus on innovation. With Ensono’s SREaaS, you can be confident that your production environment remains stable, enabling you to achieve faster time-to-market and better business outcomes.

Key benefits:

  • Prevent Outages: Our SRE services are engineered to proactively prevent and mitigate incidents, ensuring that your applications and underlying systems remain available and meet performance expectations.
  • Improved Mean-Time-to-Repair: By leveraging SRE best practices, we ensure faster incident response and quicker recovery times, significantly reducing downtime and enhancing user experiences.
  • Reduced Costs: SREaaS streamlines operations by automating repetitive tasks, reducing manual effort, and eliminating the complexities of deploying, configuring, and maintaining expensive APM/Observability platforms.
  • Meeting Reliability Targets and SLOs: Our SRE teams ensure your software systems meet specific reliability targets defined by Service Level Objectives (SLOs) and Service Level Indicators (SLIs), setting clear performance expectations.
  • Enhanced Agility: With SREaaS managing incident remediation, your IT organization can prioritize new application development. Collaborate seamlessly with dedicated SRE teams without the hassle of hiring new staff.
  • Mitigated Risk: SREaaS addresses the risks associated with application management, including security threats, compliance issues, technology obsolescence, and cloud-native adoption, allowing you to innovate with confidence.

SREaaS Assurance 

To ensure your applications are in an optimal technical and operational state, Ensono has developed a robust eight-pillar assessment framework. This framework is designed to identify any issues or gaps that may hinder performance and to develop a targeted remediation plan. By leveraging these insights, we align the right skill sets, build specialized teams, and onboard your custom-built cloud-native applications into our support ecosystem swiftly and securely.

Our eight-pillar focus includes:

  • General Application: A comprehensive assessment of the application’s broad elements to ensure it’s fully supported by Ensono.
  • Deployment: Analyzing deployment processes and ensuring we can support timely changes in production.
  • Operations: Enhancing real-time visibility into application status through logging, metrics, monitoring, and observability.
  • Testing: Validating testing practices to ensure application stability post-incident or bug resolution.
  • Resiliency: Assessing the application’s performance under varying user loads and unexpected scenarios to ensure robustness.
  • Governance, Risk, and Compliance: Evaluating governance practices, risk assessments, and ensuring compliance with legal and regulatory standards, such as GDPR.

Ensono’s SREaaS is not just a service—it’s a partnership that empowers your organization to deliver reliable, high-performing applications, even in the most complex cloud-native environments.



1 Forrester’s Costs of Planned and Unplanned Downtime Report

2 https://www.pingdom.com/outages/average-cost-of-downtime-per-industry/

Unlock the full potential of your cloud-native applications with Ensono SREaaS

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