The Insurance Sector: Winning the Battle for the Policyholder

Customer retention is crucial for any insurance business. Our recent research showed that over 14% of respondents placed customer loyalty and retention above all other critical business mandates for 2023, while more than 31% classed increasing revenues from existing customers as one of their top business priorities.

We know that loyal customers are the most valuable, but how can you win the customer and retain them year after year? Watch this short video to learn how to build that all-important loyalty and turn today’s policyholder into tomorrow’s customer advocate.

For more valuable insights from the research, download the in-depth report Strategies for Winning the Battle for the Policyholder.